Blogs

Hey, Hi... Now, it is time for the third edition of the ODeX Officials Blog Series. So, let us meet someone who was born & brought up here & played a key role in building the sales front & also one of the oldest pillars for the company. Though I professionally interact with him on a daily basis but never thought of chit-chatting at this personal level to showcase this to the outside world. Marvellous! Let us now hear from Swapnil Chavan, our AVP- Sales & Business Development... How has your career grown working at ODeX till date? It is like I was born in E&A and bought up in ODeX. My initial days were with E&A (a sister concern company of ODeX) as a Sales Manager & it was a great learning for me to understand the ocean shipping industry which created a foundation for my ODeX journey. It all started with a pen and paper; doing market research with CHA/FF, Shipping Lines, CFS's, and then creating screens for the initial product modules on excel. Being associated with a start-up company from start gave me immense learning from all business aspects starting from Need Identification, Creating BRD's, Pricing, Promotional Campaign, Training & Development to the first batch of Customer Support and many more. I can only say that at ODeX, I started as an employee and grown with that "Intrapreneurship" attitude, which is now inbuilt and trust, the journey is still ON. All credit goes to ODeX management for the same. What do you think about your assignment at UAE & what are some learnings or takeaways from that journey? MORE YOU TRAVEL MORE YOU LEARN. You learn about different people, processes, problems, and also different ways of approach to look at that respective problem and then deliver & drive the solution. Project in UAE played a very important stage in my ODeX journey. The key learning was to make sure that you focus on the objectives. The Project and Timelines are very critical in such assignments. You know this industry so well in the past 6-7 years of your career. What do you think is one important thing which makes ODeX a leading player in the market? "We listen to our customers"; Their business journey, processes, problems, their expectations from other stakeholders in the industry. Our offerings are not only operationally effective but also fulfill government rules and regulations. This makes ODeX a leading player in the market and also we always strive to improve ourselves to serve our best to market because we know it is easy to reach the top but only continuous improvement will help us to remain on top forever. Reference to the above question what are the few things which you think ODeX should continue to work on (any future recommendations), to be the leading player in this industry? As I mentioned above, we will always focus on "Value Addition" from all the stakeholder's point of view. Still, a lot needs to be done and we are working towards it. Very soon, you will find key breakthrough modules for our customers. What projects/assignments/duties have you enjoyed in your past, working at ODeX & Why? All projects/assignments had their challenges concerning people, processes, regions, and I like to face challenges. When you overcome these challenges and deliver success to the customer & your organization, then it gives you the energy & zeal to be ready for the next project. Is there anything that you want to highlight via this Interview? "We are growing, We are evolving" Be with us and together we can grow, evolve and enjoy this new era of digital transformation in the ocean shipping industry.