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In a landmark move highlighting the importance of digital transformation in the shipping industry, Hapag-Lloyd has issued an advisory making it mandatory for customers in Malaysia to use ODeX for Import Delivery Order (DO) releases and payments. This decision marks a significant step toward streamlining shipping processes and ensuring a seamless experience for all stakeholders. What This Means for You Effective 15th January 2025 , all customers in Malaysia working with Hapag-Lloyd must leverage ODeX’s robust platform to handle Import DO releases and payments. This transition aims to: -Enhance operational efficiency. -Reduce paperwork and manual errors. -Improve the overall customer experience. Through ODeX, users can: -24/7 Accessibility: Download invoices and manage container release instructions at any time. -Enhanced Visibility: Stay updated with timely status updates on payment confirmations and container releases. -Efficient Payments: Utilize ODeX-generated codes for immediate payment confirmation via bank payments and transfers. -User-Friendly Experience: Navigate and track invoices and arrival notices effortlessly. Why ODeX? ODeX is a trusted name in the shipping and logistics industry, known for its state-of-the-art digital solutions tailored to meet the demands of the maritime ecosystem. By integrating with ODeX, Hapag-Lloyd reinforces its commitment to innovation and customer-centric services. With features designed to enhance user experience and operational accuracy, ODeX is already a preferred platform for numerous leading shipping lines, freight forwarders, and exporters/importers worldwide. Next Steps for Customers To align with this new directive, customers in Malaysia should: Register on ODeX : If not already registered, create an account on the ODeX platform. Watch the registration manual on YouTube for a step-by-step guide. Understand the Process : Familiarize yourself with the steps for Import DO release and payments via ODeX by reviewing the Container Release Instruction and the Invoice Payments Manual . Reach Out for Support : For assistance or training to ensure a seamless transition, please reach out to the ODeX team at saif.khan@odexglobal.com . Join the Digital Revolution ODeX is proud to partner with Hapag-Lloyd in this transformative journey. Together, we are shaping the future of the shipping industry, making it more agile, efficient, and customer-focused. We invite all Malaysian customers to embrace this change and experience the unparalleled convenience and efficiency of ODeX. For more details, please refer to the official Hapag-Lloyd advisory . Stay tuned for further updates and detailed tutorials to help you navigate this new process effortlessly.